Shipping Policy
Last updated: September 2026
Where we ship
United Kingdom only (England, Scotland, Wales, Northern Ireland). Products are dispatched from Herbalife UK warehouses.
Shipping cost
UK delivery is FREE on orders of £50 or more. Smaller orders pay a contribution to carriage: £4.99 for orders under £29 and £3.99 for orders between £29 and £49.99 (calculated on the product subtotal, before any discount code). Orders made up only of accessories (shakers, scoops, bottles) are delivered for a flat £6.00. There is a minimum order value of £20. Everything is shown in your cart before checkout; no other charges apply.
Delivery time
Orders placed before 12:00 on a business day are usually delivered within 1–3 business days by DPD. Delivery times are estimates.
Tracking
A DPD tracking link is emailed as soon as your order ships.
Changing or cancelling an order
Contact info@herbalplus.co.uk as soon as possible. If the order has already been dispatched, you can still cancel within 14 days of delivery under our Returns & Refunds policy.
Damaged or missing items
Email us within 48 hours of delivery with photos and we will replace or refund.
