Cookie Policy
Last updated: 15 June 2026
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies allow a website to recognise your device and remember information about your visit, such as your preferences and actions, to enhance your browsing experience.
How We Use Cookies
HerbalPlus uses cookies to ensure the proper functioning of our website and to improve your shopping experience. We use cookies to:
- Remember items in your shopping cart during your visit
- Store your preferences and settings
- Understand how you interact with our website, helping us improve its performance and design
- Provide a secure browsing experience
Types of Cookies We Use
Essential / Necessary Cookies
These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services like the shopping cart and checkout cannot be provided. These cookies do not require your consent.
Duration: Session (deleted when you close your browser)
Functionality Cookies
These cookies allow our website to remember choices you make (such as your cookie consent preferences) and provide enhanced, more personalised features. They may be set by us or by third-party providers whose services we have added to our pages.
Duration: Persistent (up to 12 months)
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our site, identifying which pages are most popular and how users navigate through the store.
Duration: Persistent (up to 24 months)
Third-Party Cookies
In some cases, we may use cookies provided by trusted third parties. For example, our payment processing service (Stripe) may place cookies to ensure secure transactions. These third-party services have their own privacy and cookie policies, which we encourage you to review.
Managing Your Cookie Preferences
You have the right to accept or reject non-essential cookies. When you first visit our website, you are presented with a cookie consent banner allowing you to make this choice. You can also manage or withdraw your consent at any time by adjusting your browser settings.
Most web browsers allow you to control cookies through their settings. Below are links to instructions for the most common browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that disabling certain cookies may affect the functionality of our website and your shopping experience. Essential cookies cannot be disabled as they are required for the site to function properly.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
More Information
If you have any questions about our use of cookies, please visit our Contact page or read our Privacy Policy.